{"id":9966596119650,"date":"2025-10-12T09:24:33","date_gmt":"2025-10-12T09:24:33","guid":{"rendered":"https:\/\/annika.jewelry\/?page_id=9966596119650"},"modified":"2026-01-23T12:32:59","modified_gmt":"2026-01-23T12:32:59","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/annika.jewelry\/sv\/terms-conditions\/","title":{"rendered":"TERMS &amp; CONDITIONS"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9966596119650\" class=\"elementor elementor-9966596119650\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6113816 e-flex e-con-boxed e-con e-parent\" data-id=\"6113816\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f29660 elementor-widget elementor-widget-text-editor\" data-id=\"8f29660\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div style=\"max-width:680px;margin:0 auto;font-family:Inter,sans-serif;color:#4a453e;font-size:14px;line-height:1.75;\"><style>.annika-legal h6{font-size:14px !important;font-weight:600 !important;letter-spacing:1.5px !important;text-transform:uppercase !important;color:#1a1a18 !important;margin:40px 0 10px !important;}.annika-legal > h6:first-child{margin-top:0 !important;}.annika-legal p{margin:0 0 12px !important;font-size:14px !important;line-height:1.8 !important;color:#4a453e;}.annika-legal ul,.annika-legal ol{margin:0 0 14px !important;padding-left:20px !important;}.annika-legal li{margin:0 0 5px !important;}.annika-legal a{color:#1a1a18 !important;}(max-width:600px){.annika-legal p{font-size:13px !important;line-height:1.7 !important}.annika-legal h6{font-size:12px !important;letter-spacing:1px !important}}(max-width:768px){.annika-legal p{font-size:13px !important;line-height:1.7 !important}.annika-legal h6{font-size:11.5px !important;letter-spacing:1px !important}}<\/style><div class=\"annika-legal\"><h6>1. Allm\u00e4n information<\/h6><p>MB Annika Retail (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;) is an online jewelry retailer registered within the European Union, registered at: \u017dvaig\u017ed\u017ei\u0173 g. 4, Radiki\u0173 k., LT-54347 Kauno r., Lithuania. Company code: 306978556. We operate in compliance with European Union consumer protection laws and the General Data Protection Regulation (GDPR). You can contact us at\u00a0<a href=\"mailto:info@annika.jewelry\" target=\"_blank\" rel=\"noopener\">info@annika.jewelry<\/a>\u00a0eller via telefon p\u00e5 +370 615 42474.<\/p><h6>2. Produktinformation<\/h6><p>Vi g\u00f6r v\u00e5rt yttersta f\u00f6r att s\u00e5 exakt som m\u00f6jligt visa f\u00e4rger, egenskaper, specifikationer och detaljer f\u00f6r produkterna p\u00e5 v\u00e5r webbplats. Vi kan dock inte garantera att din sk\u00e4rm visar f\u00e4rgerna helt korrekt, och produktbilder \u00e4r endast avsedda som illustration.<\/p><p>Observera att alla produktm\u00e5tt och specifikationer \u00e4r ungef\u00e4rliga. Naturstenar kan skilja sig i utseende fr\u00e5n bilderna som visas.<\/p><h6>3. Priser och valuta<\/h6><p>Alla priser p\u00e5 v\u00e5r webbplats visas endast i euro (\u20ac). Den slutliga betalningen sker i euro vid kassan.<\/p><p>V\u00e4xelkurser fr\u00e5n din lokala bank eller kreditkortsleverant\u00f6r kan tillkomma om ditt betalningss\u00e4tt inte \u00e4r i euro. Eventuell valutav\u00e4xling hanteras av din betaltj\u00e4nstleverant\u00f6r enligt deras villkor.<\/p><h6>4. Best\u00e4llningar och betalning<\/h6><p>Genom att l\u00e4gga en best\u00e4llning g\u00f6r du ett erbjudande om att k\u00f6pa produkter. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att neka eller avbryta best\u00e4llningar av vilken anledning som helst, efter eget gottfinnande.<\/p><p>Betalning kan g\u00f6ras med f\u00f6ljande metoder:<\/p><ul><li><p>Stripe<\/p><\/li><li><p>Kredit-\/betalkort (Visa, Mastercard)<\/p><\/li><li><p>PayPal<\/p><\/li><li><p>Apple Pay<\/p><\/li><\/ul><p>Alla betalningar hanteras s\u00e4kert via v\u00e5ra betaltj\u00e4nstleverant\u00f6rer i enlighet med betaltj\u00e4nstdirektivet 2 (PSD2) och kraven p\u00e5 stark kundautentisering (SCA). Vi lagrar inte fullst\u00e4ndig kreditkortsinformation p\u00e5 v\u00e5ra servrar.<\/p><h6>5. Leverans och frakt<\/h6><p>Vi levererar till alla EU-medlemsstater. Uppskattade leveranstider \u00e4r f\u00f6ljande:<\/p><ul><li><p>Standard Shipping: 3-5 business days<\/p><\/li><li><p>Express Shipping: 1-2 business days<\/p><\/li><\/ul><p>Leveranstiderna \u00e4r uppskattningar och garanteras inte. F\u00f6rseningar kan uppst\u00e5 p\u00e5 grund av tullklarering eller andra omst\u00e4ndigheter utanf\u00f6r v\u00e5r kontroll.<\/p><p>Alla best\u00e4llningar skickas med sp\u00e5rning och f\u00f6rs\u00e4kring utan extra kostnad. V\u00e5ra fraktrutiner f\u00f6ljer EU:s regler f\u00f6r gr\u00e4ns\u00f6verskridande paketleverans.<\/p><h6>6. VAT AND TAXES<\/h6><p>We charge a standard VAT rate of 21% on all purchases, regardless of the destination country within the EU. This VAT is included in the displayed prices and will be clearly itemized on your invoice. We comply with all One-Stop Shop (OSS) VAT reporting requirements for EU cross-border sales.<\/p><h6>7. Returer och \u00e5terbetalningar<\/h6><p>Du har r\u00e4tt att avbest\u00e4lla din order inom 14 dagar efter att du mottagit produkten, utan att ange n\u00e5got sk\u00e4l, i enlighet med EU:s konsumentr\u00e4ttighetsdirektiv 2011\/83\/EU.<\/p><p>Som en extra kundf\u00f6rm\u00e5n f\u00f6rl\u00e4nger vi denna \u00e5ngerfrist till totalt 30 dagar (standard 14 dagars EU-\u00e5ngerr\u00e4tt plus ytterligare 16 dagar). F\u00f6r att ut\u00f6va din \u00e5ngerr\u00e4tt m\u00e5ste du meddela oss via e-post p\u00e5\u00a0<a href=\"mailto:info@annika.jewelry\" target=\"_blank\" rel=\"noopener\">info@annika.jewelry<\/a>\u00a0eller genom att anv\u00e4nda returformul\u00e4ret som medf\u00f6ljer din best\u00e4llning. Du m\u00e5ste sedan returnera produkterna till oss inom 14 dagar efter att du meddelat oss om avbest\u00e4llningen.<\/p><p>F\u00f6ljande villkor g\u00e4ller f\u00f6r returer:<\/p><ul><li><p>Produkterna m\u00e5ste vara ob\u00e4rda, oskadade och i originalf\u00f6rpackning<\/p><\/li><li><p>Skr\u00e4ddarsydda eller personliga artiklar kan inte returneras om de inte \u00e4r defekta<\/p><\/li><li><p>Returfraktkostnader betalas av kunden om inte produkten \u00e4r defekt<\/p><\/li><\/ul><p>\u00c5terbetalningar behandlas inom 14 dagar efter att vi mottagit den returnerade produkten eller bevis p\u00e5 returfrakt, beroende p\u00e5 vilket som intr\u00e4ffar f\u00f6rst. \u00c5terbetalning g\u00f6rs med samma betalningsmetod som anv\u00e4ndes vid k\u00f6pet.<\/p><h6>8. WARRANTY<\/h6><p>All our products come with a 2-year legal guarantee of conformity under EU consumer law. This warranty covers manufacturing defects. The warranty does not cover damage resulting from normal wear and tear, accidents, or improper use\/care.<\/p><h6>9. PRIVACY POLICY<\/h6><p>Our collection and use of your personal information is governed by our Privacy Policy, which can be viewed on our website. We process all personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016\/679.<\/p><h6>10. Immateriella r\u00e4ttigheter<\/h6><p>Allt inneh\u00e5ll p\u00e5 v\u00e5r webbplats, inklusive text, grafik, logotyper, knappikoner, bilder, ljudklipp, digitala nedladdningar och programvara, tillh\u00f6r Annika Retail eller dess inneh\u00e5llsleverant\u00f6rer och skyddas av Europeiska unionens och internationell upphovsr\u00e4ttslagstiftning.<\/p><h6>11. GOVERNING LAW<\/h6><p>Dessa villkor styrs av och tolkas i enlighet med Europeiska unionens lagstiftning. Eventuella tvister som r\u00f6r dessa villkor omfattas av lagstiftningen i den EU-medlemsstat d\u00e4r du \u00e4r bosatt. Konsumenter omfattas av skyddet i de tvingande best\u00e4mmelserna i lagstiftningen i det land d\u00e4r de har sin stadigvarande bos\u00e4ttning.<\/p><h6>12. \u00c4ndringar av villkoren<\/h6><p>We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes indicates your acceptance of the modified terms.<\/p><h6>13. COOKIE POLICY<\/h6><p>V\u00e5r webbplats anv\u00e4nder cookies och liknande tekniker f\u00f6r att f\u00f6rb\u00e4ttra din surfupplevelse. Genom att anv\u00e4nda v\u00e5r webbplats samtycker du till v\u00e5r anv\u00e4ndning av cookies i enlighet med v\u00e5r cookiepolicy. Vi anv\u00e4nder b\u00e5de n\u00f6dv\u00e4ndiga cookies som kr\u00e4vs f\u00f6r att webbplatsen ska fungera korrekt och prestanda-\/analyscookies som hj\u00e4lper oss f\u00f6rst\u00e5 hur bes\u00f6kare interagerar med v\u00e5r webbplats. Du kan n\u00e4r som helst \u00e4ndra dina cookie-inst\u00e4llningar via v\u00e5r cookiehanterare som finns p\u00e5 v\u00e5r webbplats.<\/p><h6>14. GDPR COMPLIANCE<\/h6><p>In compliance with the General Data Protection Regulation (GDPR), we respect and protect your right to privacy and the protection of your personal data. We only collect personal data that is necessary for providing our services and with your explicit consent. You have the right to access, rectify, erase, restrict processing, object to processing, and data portability of your personal information. To exercise these rights, please contact us at\u00a0<a href=\"mailto:info@annika.jewelry\" target=\"_blank\" rel=\"noopener\">info@annika.jewelry<\/a>. Vi vidtar l\u00e4mpliga tekniska och organisatoriska \u00e5tg\u00e4rder f\u00f6r att s\u00e4kerst\u00e4lla s\u00e4kerheten f\u00f6r dina personuppgifter.<\/p><p>\u00a9 2025 Annika Retail. Alla r\u00e4ttigheter f\u00f6rbeh\u00e5llna<\/p><hr data-start=\"2298\" data-end=\"2301\" \/><p data-start=\"343\" data-end=\"400\">\u00a0<\/p><\/div><\/div>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. GENERAL INFORMATION MB Annika Retail (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;) is an online jewelry retailer registered within the European Union, registered at: \u017dvaig\u017ed\u017ei\u0173 g. 4, Radiki\u0173 k., LT-54347 Kauno r., Lithuania. Company code: 306978556. We operate in compliance with European Union consumer protection laws and the General Data Protection Regulation (GDPR). You can contact us at\u00a0info@annika.jewelry\u00a0or by phone at +370 615 42474. \u00a0 2. PRODUCT INFORMATION We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our website. However, we cannot guarantee that your computer&#8217;s display of any color will be accurate, and product images are for illustrative purposes only. Please note that all product measurements and specifications are approximate. Natural stones may vary in appearance from the images shown. \u00a0 3. PRICES AND CURRENCY All prices on our website are shown in Euros (\u20ac) only. The final billing will be processed in Euros at checkout. Currency exchange rates for your local bank or credit card provider may apply if your payment method is not denominated in Euros. Any currency conversion will be handled by your payment provider according to their terms and conditions. \u00a0 4. ORDERS AND PAYMENT By placing an order, you are making an offer to purchase products. We reserve the right to refuse or cancel any orders for any reason at our sole discretion. Payment can be made using the following methods: Stripe Credit\/Debit Card (Visa, Mastercard) PayPal Apple Pay All payments are processed securely through our payment service providers in compliance with the Payment Services Directive 2 (PSD2) and Strong Customer Authentication (SCA) requirements. We do not store complete credit card information on our servers. \u00a0 5. DELIVERY AND SHIPPING We deliver to all European Union member states. Estimated delivery times are as follows: Standard Shipping: 3-5 business days Express Shipping: 1-2 business days Delivery times are estimates and not guaranteed. Delays may occur due to customs clearance procedures or other circumstances beyond our control. All orders are shipped with tracking and insurance included at no extra cost. Our shipping practices comply with EU cross-border parcel delivery regulations. \u00a0 6. VAT AND TAXES All prices displayed on our website include VAT. For deliveries within the European Union, VAT is calculated based on your shipping destination country in compliance with the One-Stop Shop (OSS) regulations. The applicable VAT rate and amount will be clearly shown at checkout and itemized on your invoice. We are registered for VAT in Lithuania and comply with all One-Stop Shop (OSS) VAT reporting requirements for EU cross-border sales. \u00a0 7. RETURNS AND REFUNDS You have the right to cancel your order within 14 days of receiving the product, without giving any reason, in accordance with the EU Consumer Rights Directive 2011\/83\/EU. As an additional customer benefit, we extend this cancellation period to a total of 30 days (standard 14-day EU right of withdrawal plus an additional 16 day period). To exercise your right of cancellation, you must inform us by email at\u00a0info@annika.jewelry\u00a0or by using the return form included with your order. You must then return the products to us within 14 days of notifying us of the cancellation. The following conditions apply to returns: Products must be unworn, undamaged, and in their original packaging Custom-made or personalized items cannot be returned unless faulty Return shipping costs are the responsibility of the customer unless the product is faulty Refunds will be processed within 14 days of receiving the returned product or proof of return shipment, whichever is earlier. Refunds will be made using the same payment method used for the purchase. \u00a0 8. WARRANTY All our products come with a 2-year legal guarantee of conformity under EU consumer law. This warranty covers manufacturing defects. The warranty does not cover damage resulting from normal wear and tear, accidents, or improper use\/care. \u00a0 9. PRIVACY POLICY Our collection and use of your personal information is governed by our Privacy Policy, which can be viewed on our website. We process all personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016\/679. \u00a0 10. INTELLECTUAL PROPERTY All content on our website, including text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the property of Annika Retail or its content suppliers and is protected by European Union and international copyright laws. \u00a0 11. GOVERNING LAW These terms and conditions are governed by and construed in accordance with European Union law. Any disputes relating to these terms and conditions shall be subject to the jurisdiction of the EU member state where you are domiciled. Consumers benefit from the protection of the mandatory provisions of the law of the country in which they have their habitual residence. \u00a0 12. CHANGES TO TERMS We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes indicates your acceptance of the modified terms. \u00a0 13. COOKIE POLICY Our website uses cookies and similar technologies to enhance your browsing experience. By using our website, you consent to our use of cookies in accordance with our Cookie Policy. We use both necessary cookies that are essential for the website to function properly and performance\/analytics cookies that help us understand how visitors interact with our website. You can modify your cookie preferences at any time through our Cookie Consent Manager available on our website. \u00a0 14. GDPR COMPLIANCE In compliance with the General Data Protection Regulation (GDPR), we respect and protect your right to privacy and the protection of your personal data. We only collect personal data that is necessary for providing our services and with your explicit consent. You have the right to access, rectify, erase, restrict processing, object to processing, and data portability of your personal information. To exercise these rights, please contact us at\u00a0info@annika.jewelry. We implement appropriate technical and organizational measures to ensure the security of your personal data. \u00a0 \u00a0 \u00a9 [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-9966596119650","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/annika.jewelry\/sv\/wp-json\/wp\/v2\/pages\/9966596119650","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/annika.jewelry\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/annika.jewelry\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/annika.jewelry\/sv\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/annika.jewelry\/sv\/wp-json\/wp\/v2\/comments?post=9966596119650"}],"version-history":[{"count":9,"href":"https:\/\/annika.jewelry\/sv\/wp-json\/wp\/v2\/pages\/9966596119650\/revisions"}],"predecessor-version":[{"id":9966596125784,"href":"https:\/\/annika.jewelry\/sv\/wp-json\/wp\/v2\/pages\/9966596119650\/revisions\/9966596125784"}],"wp:attachment":[{"href":"https:\/\/annika.jewelry\/sv\/wp-json\/wp\/v2\/media?parent=9966596119650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}