{"id":9966596119650,"date":"2025-10-12T09:24:33","date_gmt":"2025-10-12T09:24:33","guid":{"rendered":"https:\/\/annika.jewelry\/?page_id=9966596119650"},"modified":"2026-01-23T12:32:59","modified_gmt":"2026-01-23T12:32:59","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/annika.jewelry\/de\/terms-conditions\/","title":{"rendered":"TERMS &amp; CONDITIONS"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9966596119650\" class=\"elementor elementor-9966596119650\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6113816 e-flex e-con-boxed e-con e-parent\" data-id=\"6113816\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f29660 elementor-widget elementor-widget-text-editor\" data-id=\"8f29660\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div style=\"max-width:680px;margin:0 auto;font-family:Inter,sans-serif;color:#4a453e;font-size:14px;line-height:1.75;\"><style>.annika-legal h6{font-size:14px !important;font-weight:600 !important;letter-spacing:1.5px !important;text-transform:uppercase !important;color:#1a1a18 !important;margin:40px 0 10px !important;}.annika-legal > h6:first-child{margin-top:0 !important;}.annika-legal p{margin:0 0 12px !important;font-size:14px !important;line-height:1.8 !important;color:#4a453e;}.annika-legal ul,.annika-legal ol{margin:0 0 14px !important;padding-left:20px !important;}.annika-legal li{margin:0 0 5px !important;}.annika-legal a{color:#1a1a18 !important;}(max-width:600px){.annika-legal p{font-size:13px !important;line-height:1.7 !important}.annika-legal h6{font-size:12px !important;letter-spacing:1px !important}}(max-width:768px){.annika-legal p{font-size:13px !important;line-height:1.7 !important}.annika-legal h6{font-size:11.5px !important;letter-spacing:1px !important}}<\/style><div class=\"annika-legal\"><h6>1. Allgemeine Informationen<\/h6><p>MB Annika Retail (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;) is an online jewelry retailer registered within the European Union, registered at: \u017dvaig\u017ed\u017ei\u0173 g. 4, Radiki\u0173 k., LT-54347 Kauno r., Lithuania. Company code: 306978556. We operate in compliance with European Union consumer protection laws and the General Data Protection Regulation (GDPR). You can contact us at\u00a0<a href=\"mailto:info@annika.jewelry\" target=\"_blank\" rel=\"noopener\">info@annika.jewelry<\/a>\u00a0oder telefonisch unter +370 615 42474.<\/p><h6>2. Produktinformationen<\/h6><p>Wir bem\u00fchen uns nach Kr\u00e4ften, die Farben, Merkmale, Spezifikationen und Details der auf unserer Website erh\u00e4ltlichen Produkte so genau wie m\u00f6glich darzustellen. Wir k\u00f6nnen jedoch nicht garantieren, dass die Farbdarstellung auf Ihrem Bildschirm exakt ist, und Produktbilder dienen nur zur Veranschaulichung.<\/p><p>Bitte beachten Sie, dass alle Produktma\u00dfe und -angaben ungef\u00e4hre Werte sind. Natursteine k\u00f6nnen im Aussehen von den gezeigten Bildern abweichen.<\/p><h6>3. Preise und W\u00e4hrung<\/h6><p>Alle Preise auf unserer Website werden ausschlie\u00dflich in Euro (\u20ac) angezeigt. Die endg\u00fcltige Abrechnung erfolgt beim Checkout in Euro.<\/p><p>Wechselkurse Ihrer lokalen Bank oder Ihres Kreditkartenanbieters k\u00f6nnen anfallen, wenn Ihre Zahlungsmethode nicht auf Euro lautet. Jede W\u00e4hrungsumrechnung wird von Ihrem Zahlungsdienstleister gem\u00e4\u00df dessen Gesch\u00e4ftsbedingungen durchgef\u00fchrt.<\/p><h6>4. Bestellungen und Zahlung<\/h6><p>Mit der Aufgabe einer Bestellung geben Sie ein Angebot zum Kauf von Produkten ab. Wir behalten uns das Recht vor, Bestellungen aus beliebigem Grund nach eigenem Ermessen abzulehnen oder zu stornieren.<\/p><p>Die Zahlung kann mit folgenden Methoden erfolgen:<\/p><ul><li><p>Stripe<\/p><\/li><li><p>Kredit-\/Debitkarte (Visa, Mastercard)<\/p><\/li><li><p>PayPal<\/p><\/li><li><p>Apple Pay<\/p><\/li><\/ul><p>Alle Zahlungen werden sicher \u00fcber unsere Zahlungsdienstleister gem\u00e4\u00df der Zahlungsdiensterichtlinie 2 (PSD2) und den Anforderungen der starken Kundenauthentifizierung (SCA) abgewickelt. Wir speichern keine vollst\u00e4ndigen Kreditkarteninformationen auf unseren Servern.<\/p><h6>5. Lieferung und Versand<\/h6><p>Wir liefern in alle Mitgliedstaaten der Europ\u00e4ischen Union. Die gesch\u00e4tzten Lieferzeiten sind wie folgt:<\/p><ul><li><p>Standard Shipping: 3-5 business days<\/p><\/li><li><p>Express Shipping: 1-2 business days<\/p><\/li><\/ul><p>Lieferzeiten sind Sch\u00e4tzungen und nicht garantiert. Verz\u00f6gerungen k\u00f6nnen aufgrund von Zollabfertigungsverfahren oder anderen Umst\u00e4nden au\u00dferhalb unserer Kontrolle auftreten.<\/p><p>Alle Bestellungen werden mit Sendungsverfolgung und Versicherung ohne zus\u00e4tzliche Kosten versandt. Unsere Versandpraktiken entsprechen den EU-Vorschriften f\u00fcr grenz\u00fcberschreitende Paketzustellung.<\/p><h6>6. VAT AND TAXES<\/h6><p>We charge a standard VAT rate of 21% on all purchases, regardless of the destination country within the EU. This VAT is included in the displayed prices and will be clearly itemized on your invoice. We comply with all One-Stop Shop (OSS) VAT reporting requirements for EU cross-border sales.<\/p><h6>7. R\u00fcckgabe und Erstattung<\/h6><p>Sie haben das Recht, Ihre Bestellung innerhalb von 14 Tagen nach Erhalt des Produkts ohne Angabe von Gr\u00fcnden zu widerrufen, gem\u00e4\u00df der EU-Verbraucherrechterichtlinie 2011\/83\/EU.<\/p><p>Als zus\u00e4tzlichen Kundenvorteil verl\u00e4ngern wir diese Widerrufsfrist auf insgesamt 30 Tage (die standardm\u00e4\u00dfige 14-t\u00e4gige EU-Widerrufsfrist plus einen zus\u00e4tzlichen Zeitraum von 16 Tagen). Um Ihr Widerrufsrecht auszu\u00fcben, m\u00fcssen Sie uns per E-Mail informieren unter\u00a0<a href=\"mailto:info@annika.jewelry\" target=\"_blank\" rel=\"noopener\">info@annika.jewelry<\/a>\u00a0oder mit dem Ihrer Bestellung beigef\u00fcgten R\u00fcckgabeformular. Sie m\u00fcssen die Produkte dann innerhalb von 14 Tagen nach Mitteilung des Widerrufs an uns zur\u00fccksenden.<\/p><p>F\u00fcr R\u00fcckgaben gelten folgende Bedingungen:<\/p><ul><li><p>Produkte m\u00fcssen ungetragen, unbesch\u00e4digt und in der Originalverpackung sein<\/p><\/li><li><p>Individuell angefertigte oder personalisierte Artikel k\u00f6nnen nicht zur\u00fcckgegeben werden, es sei denn, sie sind fehlerhaft<\/p><\/li><li><p>Die Kosten f\u00fcr die R\u00fccksendung tr\u00e4gt der Kunde, es sei denn, das Produkt ist fehlerhaft<\/p><\/li><\/ul><p>R\u00fcckerstattungen werden innerhalb von 14 Tagen nach Erhalt des zur\u00fcckgesendeten Produkts oder des Nachweises der R\u00fccksendung bearbeitet, je nachdem, was fr\u00fcher eintritt. R\u00fcckerstattungen erfolgen \u00fcber dieselbe Zahlungsmethode, die f\u00fcr den Kauf verwendet wurde.<\/p><h6>8. WARRANTY<\/h6><p>All our products come with a 2-year legal guarantee of conformity under EU consumer law. This warranty covers manufacturing defects. The warranty does not cover damage resulting from normal wear and tear, accidents, or improper use\/care.<\/p><h6>9. PRIVACY POLICY<\/h6><p>Our collection and use of your personal information is governed by our Privacy Policy, which can be viewed on our website. We process all personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016\/679.<\/p><h6>10. Geistiges Eigentum<\/h6><p>Alle Inhalte auf unserer Website, einschlie\u00dflich Texte, Grafiken, Logos, Schaltfl\u00e4chensymbole, Bilder, Audioclips, digitale Downloads und Software, sind Eigentum von Annika Retail oder seiner Inhaltslieferanten und durch die Urheberrechtsgesetze der Europ\u00e4ischen Union und internationale Urheberrechtsgesetze gesch\u00fctzt.<\/p><h6>11. GOVERNING LAW<\/h6><p>Diese Allgemeinen Gesch\u00e4ftsbedingungen unterliegen dem Recht der Europ\u00e4ischen Union und werden in \u00dcbereinstimmung mit diesem ausgelegt. Etwaige Streitigkeiten im Zusammenhang mit diesen Bedingungen unterliegen der Gerichtsbarkeit des EU-Mitgliedstaates, in dem Sie Ihren Wohnsitz haben. Verbraucher profitieren vom Schutz der zwingenden Bestimmungen des Rechts des Landes, in dem sie ihren gew\u00f6hnlichen Aufenthalt haben.<\/p><h6>12. \u00c4nderungen der Bedingungen<\/h6><p>We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes indicates your acceptance of the modified terms.<\/p><h6>13. COOKIE POLICY<\/h6><p>Unsere Website verwendet Cookies und \u00e4hnliche Technologien, um Ihr Browsing-Erlebnis zu verbessern. Durch die Nutzung unserer Website stimmen Sie der Verwendung von Cookies gem\u00e4\u00df unserer Cookie-Richtlinie zu. Wir verwenden sowohl notwendige Cookies, die f\u00fcr das ordnungsgem\u00e4\u00dfe Funktionieren der Website unerl\u00e4sslich sind, als auch Performance-\/Analyse-Cookies, die uns helfen zu verstehen, wie Besucher mit unserer Website interagieren. Sie k\u00f6nnen Ihre Cookie-Einstellungen jederzeit \u00fcber unseren Cookie-Consent-Manager auf unserer Website \u00e4ndern.<\/p><h6>14. GDPR COMPLIANCE<\/h6><p>In compliance with the General Data Protection Regulation (GDPR), we respect and protect your right to privacy and the protection of your personal data. We only collect personal data that is necessary for providing our services and with your explicit consent. You have the right to access, rectify, erase, restrict processing, object to processing, and data portability of your personal information. To exercise these rights, please contact us at\u00a0<a href=\"mailto:info@annika.jewelry\" target=\"_blank\" rel=\"noopener\">info@annika.jewelry<\/a>. Wir setzen geeignete technische und organisatorische Ma\u00dfnahmen um, um die Sicherheit Ihrer personenbezogenen Daten zu gew\u00e4hrleisten.<\/p><p>\u00a9 2025 Annika Retail. Alle Rechte vorbehalten<\/p><hr data-start=\"2298\" data-end=\"2301\" \/><p data-start=\"343\" data-end=\"400\">\u00a0<\/p><\/div><\/div>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. GENERAL INFORMATION MB Annika Retail (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;) is an online jewelry retailer registered within the European Union, registered at: \u017dvaig\u017ed\u017ei\u0173 g. 4, Radiki\u0173 k., LT-54347 Kauno r., Lithuania. Company code: 306978556. We operate in compliance with European Union consumer protection laws and the General Data Protection Regulation (GDPR). You can contact us at\u00a0info@annika.jewelry\u00a0or by phone at +370 615 42474. \u00a0 2. PRODUCT INFORMATION We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our website. However, we cannot guarantee that your computer&#8217;s display of any color will be accurate, and product images are for illustrative purposes only. Please note that all product measurements and specifications are approximate. Natural stones may vary in appearance from the images shown. \u00a0 3. PRICES AND CURRENCY All prices on our website are shown in Euros (\u20ac) only. The final billing will be processed in Euros at checkout. Currency exchange rates for your local bank or credit card provider may apply if your payment method is not denominated in Euros. Any currency conversion will be handled by your payment provider according to their terms and conditions. \u00a0 4. ORDERS AND PAYMENT By placing an order, you are making an offer to purchase products. We reserve the right to refuse or cancel any orders for any reason at our sole discretion. Payment can be made using the following methods: Stripe Credit\/Debit Card (Visa, Mastercard) PayPal Apple Pay All payments are processed securely through our payment service providers in compliance with the Payment Services Directive 2 (PSD2) and Strong Customer Authentication (SCA) requirements. We do not store complete credit card information on our servers. \u00a0 5. DELIVERY AND SHIPPING We deliver to all European Union member states. Estimated delivery times are as follows: Standard Shipping: 3-5 business days Express Shipping: 1-2 business days Delivery times are estimates and not guaranteed. Delays may occur due to customs clearance procedures or other circumstances beyond our control. All orders are shipped with tracking and insurance included at no extra cost. Our shipping practices comply with EU cross-border parcel delivery regulations. \u00a0 6. VAT AND TAXES All prices displayed on our website include VAT. For deliveries within the European Union, VAT is calculated based on your shipping destination country in compliance with the One-Stop Shop (OSS) regulations. The applicable VAT rate and amount will be clearly shown at checkout and itemized on your invoice. We are registered for VAT in Lithuania and comply with all One-Stop Shop (OSS) VAT reporting requirements for EU cross-border sales. \u00a0 7. RETURNS AND REFUNDS You have the right to cancel your order within 14 days of receiving the product, without giving any reason, in accordance with the EU Consumer Rights Directive 2011\/83\/EU. As an additional customer benefit, we extend this cancellation period to a total of 30 days (standard 14-day EU right of withdrawal plus an additional 16 day period). To exercise your right of cancellation, you must inform us by email at\u00a0info@annika.jewelry\u00a0or by using the return form included with your order. You must then return the products to us within 14 days of notifying us of the cancellation. The following conditions apply to returns: Products must be unworn, undamaged, and in their original packaging Custom-made or personalized items cannot be returned unless faulty Return shipping costs are the responsibility of the customer unless the product is faulty Refunds will be processed within 14 days of receiving the returned product or proof of return shipment, whichever is earlier. Refunds will be made using the same payment method used for the purchase. \u00a0 8. WARRANTY All our products come with a 2-year legal guarantee of conformity under EU consumer law. This warranty covers manufacturing defects. The warranty does not cover damage resulting from normal wear and tear, accidents, or improper use\/care. \u00a0 9. PRIVACY POLICY Our collection and use of your personal information is governed by our Privacy Policy, which can be viewed on our website. We process all personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016\/679. \u00a0 10. INTELLECTUAL PROPERTY All content on our website, including text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the property of Annika Retail or its content suppliers and is protected by European Union and international copyright laws. \u00a0 11. GOVERNING LAW These terms and conditions are governed by and construed in accordance with European Union law. Any disputes relating to these terms and conditions shall be subject to the jurisdiction of the EU member state where you are domiciled. Consumers benefit from the protection of the mandatory provisions of the law of the country in which they have their habitual residence. \u00a0 12. CHANGES TO TERMS We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes indicates your acceptance of the modified terms. \u00a0 13. COOKIE POLICY Our website uses cookies and similar technologies to enhance your browsing experience. By using our website, you consent to our use of cookies in accordance with our Cookie Policy. We use both necessary cookies that are essential for the website to function properly and performance\/analytics cookies that help us understand how visitors interact with our website. You can modify your cookie preferences at any time through our Cookie Consent Manager available on our website. \u00a0 14. GDPR COMPLIANCE In compliance with the General Data Protection Regulation (GDPR), we respect and protect your right to privacy and the protection of your personal data. We only collect personal data that is necessary for providing our services and with your explicit consent. You have the right to access, rectify, erase, restrict processing, object to processing, and data portability of your personal information. To exercise these rights, please contact us at\u00a0info@annika.jewelry. We implement appropriate technical and organizational measures to ensure the security of your personal data. \u00a0 \u00a0 \u00a9 [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-9966596119650","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/annika.jewelry\/de\/wp-json\/wp\/v2\/pages\/9966596119650","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/annika.jewelry\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/annika.jewelry\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/annika.jewelry\/de\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/annika.jewelry\/de\/wp-json\/wp\/v2\/comments?post=9966596119650"}],"version-history":[{"count":9,"href":"https:\/\/annika.jewelry\/de\/wp-json\/wp\/v2\/pages\/9966596119650\/revisions"}],"predecessor-version":[{"id":9966596125784,"href":"https:\/\/annika.jewelry\/de\/wp-json\/wp\/v2\/pages\/9966596119650\/revisions\/9966596125784"}],"wp:attachment":[{"href":"https:\/\/annika.jewelry\/de\/wp-json\/wp\/v2\/media?parent=9966596119650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}