{"id":9966596119650,"date":"2025-10-12T09:24:33","date_gmt":"2025-10-12T09:24:33","guid":{"rendered":"https:\/\/annika.jewelry\/?page_id=9966596119650"},"modified":"2026-01-23T12:32:59","modified_gmt":"2026-01-23T12:32:59","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/annika.jewelry\/cs\/terms-conditions\/","title":{"rendered":"OBCHODN\u00cd PODM\u00cdNKY"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9966596119650\" class=\"elementor elementor-9966596119650\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6113816 e-flex e-con-boxed e-con e-parent\" data-id=\"6113816\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f29660 elementor-widget elementor-widget-text-editor\" data-id=\"8f29660\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6>1. OBECN\u00c9 INFORMACE<\/h6><p>MB Annika Retail (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;) is an online jewelry retailer registered within the European Union, registered at: \u017dvaig\u017ed\u017ei\u0173 g. 4, Radiki\u0173 k., LT-54347 Kauno r., Lithuania. Company code: 306978556. We operate in compliance with European Union consumer protection laws and the General Data Protection Regulation (GDPR). You can contact us at\u00a0<a href=\"mailto:info@annika.jewelry\" target=\"_blank\" rel=\"noopener\">info@annika.jewelry<\/a>\u00a0nebo telefonicky na \u010d\u00edsle +370 615 42474.<\/p><p>\u00a0<\/p><h6>2. INFORMACE O PRODUKTECH<\/h6><p>Vynakl\u00e1d\u00e1me ve\u0161ker\u00e9 \u00fasil\u00ed, abychom na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch co nejp\u0159esn\u011bji zobrazili barvy, vlastnosti, specifikace a podrobnosti dostupn\u00fdch produkt\u016f. Nem\u016f\u017eeme v\u0161ak zaru\u010dit, \u017ee zobrazen\u00ed barev na va\u0161em monitoru bude p\u0159esn\u00e9, a obr\u00e1zky produkt\u016f slou\u017e\u00ed pouze jako ilustrace.<\/p><p>Upozor\u0148ujeme, \u017ee ve\u0161ker\u00e9 rozm\u011bry a specifikace produkt\u016f jsou p\u0159ibli\u017en\u00e9. P\u0159\u00edrodn\u00ed kameny se mohou vzhledov\u011b li\u0161it od zobrazen\u00fdch obr\u00e1zk\u016f.<\/p><p>\u00a0<\/p><h6>3. CENY A M\u011aNA<\/h6><p>V\u0161echny ceny na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch jsou uvedeny v\u00fdhradn\u011b v eurech (\u20ac). Kone\u010dn\u00e1 fakturace bude p\u0159i pokladn\u011b zpracov\u00e1na v eurech.<\/p><p>Pokud v\u00e1\u0161 platebn\u00ed prost\u0159edek nen\u00ed denominov\u00e1n v eurech, mohou se uplatnit sm\u011bnn\u00e9 kurzy va\u0161\u00ed m\u00edstn\u00ed banky nebo poskytovatele platebn\u00ed karty. Ve\u0161ker\u00e9 p\u0159evody m\u011bn zajist\u00ed v\u00e1\u0161 platebn\u00ed poskytovatel v souladu s jeho obchodn\u00edmi podm\u00ednkami.<\/p><p>\u00a0<\/p><h6>4. OBJEDN\u00c1VKY A PLATBA<\/h6><p>Pod\u00e1n\u00edm objedn\u00e1vky p\u0159edkl\u00e1d\u00e1te n\u00e1vrh na uzav\u0159en\u00ed kupn\u00ed smlouvy. Vyhrazujeme si pr\u00e1vo odm\u00edtnout nebo zru\u0161it jakoukoli objedn\u00e1vku z jak\u00e9hokoli d\u016fvodu, a to dle na\u0161eho v\u00fdhradn\u00edho uv\u00e1\u017een\u00ed.<\/p><p>Platbu lze prov\u00e9st n\u00e1sleduj\u00edc\u00edmi zp\u016fsoby:<\/p><ul><li><p>Stripe<\/p><\/li><li><p>Platebn\u00ed karta (Visa, Mastercard)<\/p><\/li><li><p>PayPal<\/p><\/li><li><p>Apple Pay<\/p><\/li><\/ul><p>Ve\u0161ker\u00e9 platby jsou bezpe\u010dn\u011b zpracov\u00e1v\u00e1ny prost\u0159ednictv\u00edm na\u0161ich poskytovatel\u016f platebn\u00edch slu\u017eeb v souladu se Sm\u011brnic\u00ed o platebn\u00edch slu\u017eb\u00e1ch 2 (PSD2) a po\u017eadavky na silnou autentizaci z\u00e1kazn\u00edka (SCA). Na na\u0161ich serverech neuchov\u00e1v\u00e1me \u00fapln\u00e9 \u00fadaje o platebn\u00edch kart\u00e1ch.<\/p><p>\u00a0<\/p><h6>5. DORU\u010cEN\u00cd A DOPRAVA<\/h6><p>Doru\u010dujeme do v\u0161ech \u010dlensk\u00fdch st\u00e1t\u016f Evropsk\u00e9 unie. Odhadovan\u00e9 dodac\u00ed lh\u016fty jsou n\u00e1sleduj\u00edc\u00ed:<\/p><ul><li><p>Standard Shipping: 3-5 business days<\/p><\/li><li><p>Express Shipping: 1-2 business days<\/p><\/li><\/ul><p>Dodac\u00ed lh\u016fty jsou pouze orienta\u010dn\u00ed a nejsou zaru\u010deny. Zpo\u017ed\u011bn\u00ed m\u016f\u017ee nastat v d\u016fsledku celn\u00edho \u0159\u00edzen\u00ed nebo jin\u00fdch okolnost\u00ed, kter\u00e9 jsou mimo na\u0161i kontrolu.<\/p><p>V\u0161echny objedn\u00e1vky jsou odes\u00edl\u00e1ny se sledov\u00e1n\u00edm z\u00e1silky a poji\u0161t\u011bn\u00edm, kter\u00e9 jsou zahrnuty v cen\u011b bez p\u0159\u00edplatku. Na\u0161e p\u0159epravn\u00ed postupy jsou v souladu s p\u0159edpisy EU o p\u0159eshrani\u010dn\u00edm doru\u010dov\u00e1n\u00ed z\u00e1silek.<\/p><p>\u00a0<\/p><h6>6. VAT AND TAXES<\/h6><p>We charge a standard VAT rate of 21% on all purchases, regardless of the destination country within the EU. This VAT is included in the displayed prices and will be clearly itemized on your invoice. We comply with all One-Stop Shop (OSS) VAT reporting requirements for EU cross-border sales.<\/p><p>\u00a0<\/p><h6>7. VR\u00c1CEN\u00cd A REKLAMACE<\/h6><p>M\u00e1te pr\u00e1vo odstoupit od smlouvy do 14 dn\u016f od p\u0159evzet\u00ed produktu bez ud\u00e1n\u00ed d\u016fvodu, v souladu se Sm\u011brnic\u00ed EU o pr\u00e1vech spot\u0159ebitel\u016f 2011\/83\/EU.<\/p><p>Jako dodate\u010dnou v\u00fdhodu pro z\u00e1kazn\u00edky prodlu\u017eujeme tuto lh\u016ftu pro odstoupen\u00ed na celkem 30 dn\u016f (standardn\u00ed 14denn\u00ed z\u00e1konnou lh\u016ftu pro odstoupen\u00ed od smlouvy podle pr\u00e1va EU plus dal\u0161\u00edch 16 dn\u016f). Pro uplatn\u011bn\u00ed pr\u00e1va na odstoupen\u00ed od smlouvy n\u00e1s mus\u00edte informovat e-mailem na adrese\u00a0<a href=\"mailto:info@annika.jewelry\" target=\"_blank\" rel=\"noopener\">info@annika.jewelry<\/a>\u00a0nebo prost\u0159ednictv\u00edm formul\u00e1\u0159e pro vr\u00e1cen\u00ed zbo\u017e\u00ed, kter\u00fd je p\u0159ilo\u017een k va\u0161\u00ed objedn\u00e1vce. Produkty n\u00e1m mus\u00edte vr\u00e1tit do 14 dn\u016f od ozn\u00e1men\u00ed odstoupen\u00ed od smlouvy.<\/p><p>Pro vr\u00e1cen\u00ed zbo\u017e\u00ed plat\u00ed n\u00e1sleduj\u00edc\u00ed podm\u00ednky:<\/p><ul><li><p>Produkty mus\u00ed b\u00fdt nepou\u017eit\u00e9, nepo\u0161kozen\u00e9 a v origin\u00e1ln\u00edm obalu<\/p><\/li><li><p>Zbo\u017e\u00ed zhotoven\u00e9 na m\u00edru nebo personalizovan\u00e9 nelze vr\u00e1tit, leda\u017ee je vadn\u00e9<\/p><\/li><li><p>N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nese z\u00e1kazn\u00edk, pokud nen\u00ed produkt vadn\u00fd<\/p><\/li><\/ul><p>Vr\u00e1cen\u00ed pen\u011bz bude zpracov\u00e1no do 14 dn\u016f od obdr\u017een\u00ed vr\u00e1cen\u00e9ho produktu nebo dokladu o odesl\u00e1n\u00ed vr\u00e1cen\u00e9 z\u00e1silky, podle toho, co nastane d\u0159\u00edve. Pen\u00edze budou vr\u00e1ceny stejn\u00fdm platebn\u00edm prost\u0159edkem, kter\u00fd byl pou\u017eit p\u0159i n\u00e1kupu.<\/p><p>\u00a0<\/p><h6>8. WARRANTY<\/h6><p>All our products come with a 2-year legal guarantee of conformity under EU consumer law. This warranty covers manufacturing defects. The warranty does not cover damage resulting from normal wear and tear, accidents, or improper use\/care.<\/p><p>\u00a0<\/p><h6>9. PRIVACY POLICY<\/h6><p>Our collection and use of your personal information is governed by our Privacy Policy, which can be viewed on our website. We process all personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016\/679.<\/p><p>\u00a0<\/p><h6>10. DU\u0160EVN\u00cd VLASTNICTV\u00cd<\/h6><p>Ve\u0161ker\u00fd obsah na\u0161ich webov\u00fdch str\u00e1nek, v\u010detn\u011b text\u016f, grafiky, log, ikon tla\u010d\u00edtek, obr\u00e1zk\u016f, zvukov\u00fdch z\u00e1znam\u016f, digit\u00e1ln\u00edch sta\u017een\u00fdch soubor\u016f a softwaru, je vlastnictv\u00edm spole\u010dnosti Annika Retail nebo jej\u00edch dodavatel\u016f obsahu a je chr\u00e1n\u011bn autorsk\u00fdmi z\u00e1kony Evropsk\u00e9 unie a mezin\u00e1rodn\u00edmi p\u0159edpisy o autorsk\u00e9m pr\u00e1vu.<\/p><p>\u00a0<\/p><h6>11. GOVERNING LAW<\/h6><p>Tyto obchodn\u00ed podm\u00ednky se \u0159\u00edd\u00ed a vykl\u00e1daj\u00ed v souladu s pr\u00e1vem Evropsk\u00e9 unie. Ve\u0161ker\u00e9 spory t\u00fdkaj\u00edc\u00ed se t\u011bchto obchodn\u00edch podm\u00ednek podl\u00e9haj\u00ed jurisdikci \u010dlensk\u00e9ho st\u00e1tu EU, v n\u011bm\u017e m\u00e1te bydli\u0161t\u011b. Spot\u0159ebitel\u00e9 po\u017e\u00edvaj\u00ed ochrany kogentn\u00edch ustanoven\u00ed pr\u00e1va zem\u011b, v n\u00ed\u017e maj\u00ed obvykl\u00e9 bydli\u0161t\u011b.<\/p><p>\u00a0<\/p><h6>12. ZM\u011aNY OBCHODN\u00cdCH PODM\u00cdNEK<\/h6><p>We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes indicates your acceptance of the modified terms.<\/p><p>\u00a0<\/p><h6>13. COOKIE POLICY<\/h6><p>Na\u0161e webov\u00e9 str\u00e1nky pou\u017e\u00edvaj\u00ed soubory cookie a podobn\u00e9 technologie za \u00fa\u010delem zlep\u0161en\u00ed va\u0161eho prohl\u00ed\u017een\u00ed. Pou\u017e\u00edv\u00e1n\u00edm na\u0161ich webov\u00fdch str\u00e1nek ud\u011blujete souhlas s pou\u017e\u00edv\u00e1n\u00edm soubor\u016f cookie v souladu s na\u0161imi Z\u00e1sadami pou\u017e\u00edv\u00e1n\u00ed soubor\u016f cookie. Pou\u017e\u00edv\u00e1me nezbytn\u00e9 soubory cookie pro spr\u00e1vn\u00e9 fungov\u00e1n\u00ed webov\u00fdch str\u00e1nek a v\u00fdkonnostn\u00ed a analytick\u00e9 soubory cookie, kter\u00e9 n\u00e1m pom\u00e1haj\u00ed pochopit, jak n\u00e1v\u0161t\u011bvn\u00edci na\u0161e webov\u00e9 str\u00e1nky vyu\u017e\u00edvaj\u00ed. Nastaven\u00ed soubor\u016f cookie m\u016f\u017eete kdykoli upravit prost\u0159ednictv\u00edm Spr\u00e1vce souhlasu se soubory cookie dostupn\u00e9ho na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch.<\/p><p>\u00a0<\/p><h6>14. GDPR COMPLIANCE<\/h6><p>In compliance with the General Data Protection Regulation (GDPR), we respect and protect your right to privacy and the protection of your personal data. We only collect personal data that is necessary for providing our services and with your explicit consent. You have the right to access, rectify, erase, restrict processing, object to processing, and data portability of your personal information. To exercise these rights, please contact us at\u00a0<a href=\"mailto:info@annika.jewelry\" target=\"_blank\" rel=\"noopener\">info@annika.jewelry<\/a>. P\u0159ij\u00edm\u00e1me p\u0159im\u011b\u0159en\u00e1 technick\u00e1 a organiza\u010dn\u00ed opat\u0159en\u00ed k zaji\u0161t\u011bn\u00ed bezpe\u010dnosti va\u0161ich osobn\u00edch \u00fadaj\u016f.<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>\u00a9 2025 Annika Retail. V\u0161echna pr\u00e1va vyhrazena.<\/p><hr data-start=\"2298\" data-end=\"2301\" \/><p data-start=\"343\" data-end=\"400\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. GENERAL INFORMATION MB Annika Retail (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;) is an online jewelry retailer registered within the European Union, registered at: \u017dvaig\u017ed\u017ei\u0173 g. 4, Radiki\u0173 k., LT-54347 Kauno r., Lithuania. Company code: 306978556. We operate in compliance with European Union consumer protection laws and the General Data Protection Regulation (GDPR). You can contact us at\u00a0info@annika.jewelry\u00a0or by phone at +370 615 42474. \u00a0 2. PRODUCT INFORMATION We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our website. However, we cannot guarantee that your computer&#8217;s display of any color will be accurate, and product images are for illustrative purposes only. Please note that all product measurements and specifications are approximate. Natural stones may vary in appearance from the images shown. \u00a0 3. PRICES AND CURRENCY All prices on our website are shown in Euros (\u20ac) only. The final billing will be processed in Euros at checkout. Currency exchange rates for your local bank or credit card provider may apply if your payment method is not denominated in Euros. Any currency conversion will be handled by your payment provider according to their terms and conditions. \u00a0 4. ORDERS AND PAYMENT By placing an order, you are making an offer to purchase products. We reserve the right to refuse or cancel any orders for any reason at our sole discretion. Payment can be made using the following methods: Stripe Credit\/Debit Card (Visa, Mastercard) PayPal Apple Pay All payments are processed securely through our payment service providers in compliance with the Payment Services Directive 2 (PSD2) and Strong Customer Authentication (SCA) requirements. We do not store complete credit card information on our servers. \u00a0 5. DELIVERY AND SHIPPING We deliver to all European Union member states. Estimated delivery times are as follows: Standard Shipping: 3-5 business days Express Shipping: 1-2 business days Delivery times are estimates and not guaranteed. Delays may occur due to customs clearance procedures or other circumstances beyond our control. All orders are shipped with tracking and insurance included at no extra cost. Our shipping practices comply with EU cross-border parcel delivery regulations. \u00a0 6. VAT AND TAXES All prices displayed on our website include VAT. For deliveries within the European Union, VAT is calculated based on your shipping destination country in compliance with the One-Stop Shop (OSS) regulations. The applicable VAT rate and amount will be clearly shown at checkout and itemized on your invoice. We are registered for VAT in Lithuania and comply with all One-Stop Shop (OSS) VAT reporting requirements for EU cross-border sales. \u00a0 7. RETURNS AND REFUNDS You have the right to cancel your order within 14 days of receiving the product, without giving any reason, in accordance with the EU Consumer Rights Directive 2011\/83\/EU. As an additional customer benefit, we extend this cancellation period to a total of 30 days (standard 14-day EU right of withdrawal plus an additional 16 day period). To exercise your right of cancellation, you must inform us by email at\u00a0info@annika.jewelry\u00a0or by using the return form included with your order. You must then return the products to us within 14 days of notifying us of the cancellation. The following conditions apply to returns: Products must be unworn, undamaged, and in their original packaging Custom-made or personalized items cannot be returned unless faulty Return shipping costs are the responsibility of the customer unless the product is faulty Refunds will be processed within 14 days of receiving the returned product or proof of return shipment, whichever is earlier. Refunds will be made using the same payment method used for the purchase. \u00a0 8. WARRANTY All our products come with a 2-year legal guarantee of conformity under EU consumer law. This warranty covers manufacturing defects. The warranty does not cover damage resulting from normal wear and tear, accidents, or improper use\/care. \u00a0 9. PRIVACY POLICY Our collection and use of your personal information is governed by our Privacy Policy, which can be viewed on our website. We process all personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016\/679. \u00a0 10. INTELLECTUAL PROPERTY All content on our website, including text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the property of Annika Retail or its content suppliers and is protected by European Union and international copyright laws. \u00a0 11. GOVERNING LAW These terms and conditions are governed by and construed in accordance with European Union law. Any disputes relating to these terms and conditions shall be subject to the jurisdiction of the EU member state where you are domiciled. Consumers benefit from the protection of the mandatory provisions of the law of the country in which they have their habitual residence. \u00a0 12. CHANGES TO TERMS We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes indicates your acceptance of the modified terms. \u00a0 13. COOKIE POLICY Our website uses cookies and similar technologies to enhance your browsing experience. By using our website, you consent to our use of cookies in accordance with our Cookie Policy. We use both necessary cookies that are essential for the website to function properly and performance\/analytics cookies that help us understand how visitors interact with our website. You can modify your cookie preferences at any time through our Cookie Consent Manager available on our website. \u00a0 14. GDPR COMPLIANCE In compliance with the General Data Protection Regulation (GDPR), we respect and protect your right to privacy and the protection of your personal data. We only collect personal data that is necessary for providing our services and with your explicit consent. You have the right to access, rectify, erase, restrict processing, object to processing, and data portability of your personal information. To exercise these rights, please contact us at\u00a0info@annika.jewelry. We implement appropriate technical and organizational measures to ensure the security of your personal data. \u00a0 \u00a0 \u00a9 [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-9966596119650","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/annika.jewelry\/cs\/wp-json\/wp\/v2\/pages\/9966596119650","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/annika.jewelry\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/annika.jewelry\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/annika.jewelry\/cs\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/annika.jewelry\/cs\/wp-json\/wp\/v2\/comments?post=9966596119650"}],"version-history":[{"count":9,"href":"https:\/\/annika.jewelry\/cs\/wp-json\/wp\/v2\/pages\/9966596119650\/revisions"}],"predecessor-version":[{"id":9966596125784,"href":"https:\/\/annika.jewelry\/cs\/wp-json\/wp\/v2\/pages\/9966596119650\/revisions\/9966596125784"}],"wp:attachment":[{"href":"https:\/\/annika.jewelry\/cs\/wp-json\/wp\/v2\/media?parent=9966596119650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}